At 5:00 pm just over 14,000 Entergy Texas customers were without power of the 192,000 affected by the storm. Many customers have seen multiple outages that we have restored. Our workers continue to safely restore power as quickly as possible.
For areas that have flooded, Entergy is inspecting meters then repairing and replacing them as is necessary. Customers may need to make repairs to property and obtain inspections before Entergy is able to safely restore power to these locations. For more information please visit entergy.com/harvey.
Safety considerations after a flood:
Did the water level rise above your electrical outlets but stop below the electric meter?
If you are present when Entergy workers arrive:
If you are not present when we arrive:
For customers with property damage:
For customers without property damage:
Power has been restored to all customers in the Beaumont area impacted by Hurricane Harvey except for customers served by flood damaged equipment, areas that are still flooded, and areas impacted by the Amelia substation or Bevil substation outages.
Meter assessment teams continue their work in the Bevil area. As part of this effort, customers are provided information on the process to restore power to their residence and a reminder to check with their city and county for any required permits. Teams will continue these assessments until all flooded areas have been assessed. Workers remain in the Amelia and Bevil areas where mobile substations are being installed. Bevil Oaks and Northwest Forest continue to be assessed, as well as the south county areas of Fannett and La Belle.
The Amelia mobile substation is scheduled to be operational by tonight, September 6, restoring power to homes along North Major Drive to Highway 105, Delaware St. to Barrington Heights, parts of Folsom Dr. and the Amelia area.
Work continues at the Bevil mobile substation site and power is estimated to be restored by tomorrow night, Thursday, September 7, to customers north and west of the intersection of Hwy 105 and Major Drive.
Port Arthur, Mid-County
Power will be restored by tonight, Wednesday, September 6, to all customers in Port Arthur and the surrounding areas impacted by Hurricane Harvey, except for customers served by flood damaged equipment.
Workers are continuing restoration of newly reported smaller, isolated outages throughout the Port Arthur, Groves, Nederland, Port Neches and Port Acres areas. Workers continue assessments of areas that could not be safely turned on because of potentially flood damaged equipment.
Workers continue to identify and repair or replace underground equipment that was damaged by flooding. Additional workers specializing in underground restoration are assisting in the restoration efforts.
Orange, Vidor, Bridge City
Power has been restored to all customers in Orange County impacted by Hurricane Harvey except for customers served by equipment damaged by flood water, areas that are still flooded and areas impacted by the Vidor substation and Viway substation outages.
The Rose City area from Boomtown to the Neches River remains flooded, including FM 1131 and Wexford Park. A high water vehicle and workers are assessing damage today, September 6, in Wexford Park.
Today work is being performed on the Mayhaw substation in Vidor that is causing an outage for customers served by that substation until 8pm tonight. This outage is impacting 2,000 customers in areas on FM 1132, the north side of IH-10 from Jennings to Doty Rd., the south side of IH-10 in the area of Easy Ln., State Hwy 12 from FM 1132 to Cow Bayou, Linscomb Rd., Evangeline Ln., Railroad Avenue and Lost Lake. This outage will allow workers to build infrastructure that will bring power to other customers much earlier than anticipated.
Mobile substations are being utilized to restore power to Vidor substation, which is causing outages for 3,896 customers. Customers north of IH-10 on Hwy 105 up to Travillo Rd including Pine Forest and Lake View can expect to be restored by tomorrow night, Thursday, September 7th, provided the property is able to take power.
Mobile substations are being utilized to restore power to Viway substation, causing outages for 1,480 customers. Customers in Rose City, areas south of IH-10 between Hwy 1132 and the Neches River, and the Maple Crest addition North of IH-10 can expect to be restored by Friday, September 8th, provided the property is able to take power.
Hardin County, Tyler County
Silsbee, Woodville, Lumberton
Power has been restored to all customers in the Silsbee, Lumberton and Woodville areas impacted by Hurricane Harvey except for customers served by flood damaged equipment, areas that are still flooded and areas impacted by the McDonald substation outage.
The McDonald substation is scheduled to be operational by tonight, Wednesday, September 6, restoring power to 677 customers in north and east Silsbee along Hwy 418 and Hwy 92 north.
Dayton, Liberty, Winnie, Anahuac
Power has been restored to all customers who were impacted by Hurricane Harvey, except for customers served by flood damaged equipment and areas that are still flooded.
Conroe, The Woodlands, Huntsville, Navasota, New Caney, Cleveland
All customers in these areas should be fully restored except for customers served by flood damaged equipment.
Entergy has brought additional restoration workers to Texas. As with most restoration efforts, Entergy is focusing on restoring power to essential services first, and then the effort will focus on restoring service to areas where the greatest numbers can be restored fastest. This is how we approach things at this stage:
As with any weather event, please be mindful of the following safety tips:
We want to keep you informed and in control. Here is the best way to get information about outages in addition to the View Outage application: