At 4:00 pm just over 6,000 Entergy Texas customers were without power of the 192,000 affected by the storm. Many customers have seen multiple outages that we have restored. Our workers continue to safely restore power as quickly as possible.
For areas that have flooded, Entergy is inspecting meters then repairing and replacing them as is necessary. Customers may need to make repairs to property and obtain inspections before Entergy is able to safely restore power to these locations. For more information please click here.
Safety considerations after a flood:
Did the water level rise above your electrical outlets but stop below the electric meter?
If you are present when Entergy workers arrive:
If you are not present when we arrive:
For customers with property damage:
For customers without property damage:
Power has been restored to all customers in the Beaumont area impacted by Hurricane Harvey except for customers served by flood-damaged equipment and areas that remain flooded.
Assessment teams will continue their work until meters in all flooded areas have been evaluated. These teams are providing information to customers on the process to restore power to their residence and a reminder to check with their city and county for any required permits.
Bevil substation is now energized, restoring power to all customers who can safely take power north and west of the intersection of Highway 105 and Major Drive.
Orange, Vidor, Bridge City
Power has been restored to all customers in Orange County impacted by Hurricane Harvey except for customers served by flood damaged equipment, areas that are still flooded and areas impacted by the Viway substation outages. As meter assessment workers determine damage, customers are provided information on the process to restore power to their residence and a reminder to check with their city and county for any required permits.
Today workers repaired equipment that restored power to customers on Aery Rd and a section of Highway 12 in Vidor that was previously inaccessible. The Rose City area from Boomtown to the Neches River remains flooded, including FM 1131 and Wexford Park. High water vehicles are in the Rose City area today.
West Orange customers are experiencing an outage today, Thursday, September 7, to replace a damaged transmission pole and equipment in the Adams Bayou area and power is expected to be restored to those customers by 6:00 pm tonight.
Mobile substations are being utilized to restore power to the Viway substation, causing outages for 1,480 customers. Customers in Rose City, areas south of IH-10 between Hwy 1132 and the Neches River, and the Maple Crest addition North of IH-10 can expect to be restored by Friday, September 8th, provided the property is able to take power.
Silsbee, Woodville, Lumberton, Port Arthur, Dayton, Liberty, Winnie, Anahuac
Power has been restored to all customers who were impacted by Hurricane Harvey except for customers served by flood damaged equipment and areas that are still flooded. As meter assessment workers determine damage, customers are provided information on the process to restore power to their residence and a reminder to check with their city and county for any required permits.
Entergy has brought additional restoration workers to Texas. As with most restoration efforts, Entergy is focusing on restoring power to essential services first, and then the effort will focus on restoring service to areas where the greatest numbers can be restored fastest. This is how we approach things at this stage:
As with any weather event, please be mindful of the following safety tips:
We want to keep you informed and in control. Here is the best way to get information about outages in addition to the View Outage application: