Businesses targeted in bill payment fraud
Beaumont, Texas – Con artists are using old tricks to target businesses across Southeast Texas.
The scheme involves calls from a scammer claiming to represent Entergy. The caller warns the business owner or manager of a past due electric bill payment, and threatens to disconnect service within the hour if payment isn’t made. The scammer then directs the customer to transfer funds electronically, sometimes through a system known as “MoneyPak” or “Green Dot.” This scam has typically targeted restaurant owners or other small business owners.
How can you protect yourself and keep from falling victim to this scam?
Also, you can manage your Entergy account and review account alert options to stay better informed by downloading the free Entergy smart phone app or visiting entergy.com to register for myAccount.
You should only use authorized methods and legitimate banking information to pay your Entergy bill. We offer several convenient ways:
If you believe you are a victim of this scam, you should notify the proper authorities, such as the local police or the state attorney general’s office. If you believe your Entergy account has been affected, call 1-800-ENTERGY (1‑800‑368‑3749) to speak with an Entergy customer service representative.
Entergy Texas, Inc. provides electricity to more than 430,000 customers in 27 counties. It is a subsidiary of Entergy Corporation. Entergy is an integrated energy company engaged primarily in electric power production and retail distribution operations. Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, including nearly 10,000 megawatts of nuclear power, making it one of the nation’s leading nuclear generators. Entergy delivers electricity to 2.8 million utility customers in Arkansas, Louisiana, Mississippi and Texas.