Charlotte J. Cavell
NEW ORLEANS – Scammers are relentless in their efforts to target unsuspecting utility customers, and Entergy reminds you to be cautious.
One scheme occurs when the con artist calls and tells you that your electric bill payment is past due, and that your service will be disconnected if payment isn’t made. Although the scam can differ, frequently the scammer directs you to transfer funds electronically, sometimes through “MoneyPak,” “Green Dot” or another third-party card or transfer system. Scammers also have asked customers to use Federal Reserve Bank routing numbers and their own Social Security numbers to pay their bills.
How can you protect yourself from falling victim to these scams?
If you believe you’re a victim of this scam, you should notify the proper authorities, such as the local police or the state attorney general’s office. If you believe your Entergy account has been affected, call 1-800-ENTERGY (1‑800‑368‑3749) to speak with a customer service representative.
Entergy Louisiana, LLC provides electric service to more than 1 million customers and natural gas service to nearly 93,000 customers in the greater Baton Rouge area. The company has operations in southern, central and northeastern Louisiana.
Entergy New Orleans, LLC is an electric and gas utility that serves Louisiana’s Orleans Parish. The company provides electricity to more than 200,000 customers and natural gas to more than 106,000 customers. Both companies are subsidiaries of Entergy Corporation.
Entergy Corporation is an integrated energy company engaged primarily in electric power production and retail distribution operations. Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, including nearly 9,000 megawatts of nuclear power. Entergy delivers electricity to 2.9 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Entergy has annual revenues of approximately $11 billion and more than 13,000 employees.