Insights > Entergy Arkansas Winter Storm Update – 2/2/22, Noon
Entergy Arkansas Winter Storm Update – 2/2/22, Noon
According to the National Weather Service, a winter storm producing precipitation is expected to impact north and central Arkansas this evening with wet snow and ice. Entergy Arkansas has been closely monitoring weather forecasts as this type of precipitation can create problems for an electric system and make for hazardous driving conditions, slowing restoration. We are prepared for severe weather and working to ensure we have the people, crews and resources ready to respond to outages quickly and safely, while practicing social distancing measures needed during the COVID-19 pandemic. Due to the additional safety measures our crews must take, restoration may take longer, especially where there are widespread outages. We recommend customers prepare as well. For preparation tips and storm updates visit www.entergy.com/stormcenter.
STORM RESTORATION PROCESS
Following the winter storm impact, we will deploy scouts to assess damage. Our scouts will work as quickly and safely as possible, in sometimes very dangerous conditions, as the storm moves across our service area. As damages are being assessed, we will communicate with you the conditions found along with an estimated restoration time and our progress toward restoring your power. While our scouts gather more information on damages, our crews will simultaneously be restoring service where it is deemed safe to do so. We ask for your patience, and please know restoring your power safely and quickly is our top priority.
Additionally, please be aware the restoration process can be hampered by the large demand of instantaneous electrical demand from appliances (heating units, water heaters, etc.) when service is restored, potentially overloading protective devices on the electrical system. To help mitigate this problem, Entergy encourages you to turn off any electrical heaters or electrical appliances that can easily be turned off or disconnected until power is restored.
As with any weather event, please be mindful of the following safety tips:
- Live wires can be deadly. Stay away from downed power lines. Call 1-800-9OUTAGE or 1-800-968-8243 to report downed or dangling power lines, damaged or downed poles or other damaged equipment.
- Do not trim trees or remove debris on or near downed power lines. Only power company crews or their contractors should remove trees or limbs touching power lines.
- Keep away from the immediate areas where crews are working. There is always the danger of moving equipment and the possibility of construction materials, limbs or overhead wires falling to the ground.
- If you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your main electric panel.
- Do not run a generator in a confined space without adequate ventilation. Use them only outdoors, following all manufacturer’s safety guidelines.
- Turn off any electrical appliances that can easily be turned to the off position until power is restored.
- Check on seniors, who can be particularly susceptible to extreme temperatures.
- Try to stay off the roads in affected areas. More traffic in bad weather leads to more accidents, including more injuries and fatalities as well as accidents that can damage electrical poles and other equipment, creating outages and impeding the ability of crews to access and repair damage and slowing restoration.
We want to keep you informed and in control. The best way to get information about outages is via Entergy’s View Outage page on our website. Additional resources for your convenience:
- Download our app for your smartphone at entergy.com/app or visit Entergy Storm Center to stay informed on our restoration progress.
- Sign up for text alerts. From your cellphone, text R E G to 368374, or visit entergytext.com.
- Follow us on Facebook and on Twitter @ EntergyARK.
- Follow updates in your local news media, like radio, television and newspapers.