Insights > Entergy New Orleans Hurricane Ida Update – 9/7/2021 @ Noon
Entergy New Orleans Hurricane Ida Update – 9/7/2021 @ Noon
As of noon today, we have restored nearly 150,000 customers, including all of hospitals, and a number of grocery stores, pharmacies, gas stations, hotels and restaurants. We also continue to restore residential neighborhoods.
Entergy’s storm restoration team has made significant progress restoring power to customers. We anticipate the vast majority of customers in New Orleans who can safely accept power will be restored by Sept. 8. Customers in the hardest hit areas along Chef Menteur Highway east of Chef Pass will extend out an additional three weeks. However, service to many customers in those areas will be restored before these dates.
We recognize the need for customers to receive estimated restoration times. These estimates are subject to change as we continue with restoration work, and we will issue updates to these estimates as we learn more. See below specific information for restoration information in your neighborhood. Visit entergy.com/hurricaneida.
While power restoration continues, customers may see that their neighbors have power restored before they do. That could mean that each customer is served by two different parts of the electric grid.
If your neighborhood has been restored and you are still without power, please check your electrical equipment. For information on how to check for damage and what to do next, go to entergy.com/weatherhead. If your equipment is undamaged, and you do not have power, please notify us at 1-800-9OUTAGE.
Customers are urged to adhere to the guidance of local officials on when to return to the area.
We appreciate our customer’s patience. We will continue to provide updates as we learn more.
Power has been restored for the vast majority of customers who can receive power in the following areas: Along Canal St, Audubon , Audubon Riverside, B.W. Cooper, Bayou St John, Black Pearl, Bouligny, Briarwood, Broad Community, Broadmoor, Bywater, Carrollton United, Carrollton/Riverbend, CBD along Poydras, Central Carrollton, Central City, Chimneywood/Georgetown, City Park, Climana, Country Club Gardens, De Saix Area, Delachaise, Dillard, Dixon, East Carrollton, East Riverside, East Shore Village, Edgewood Park, Esplanade Ridge, Fairgrounds , Fairgrounds Triangle, Faubourg Avert, Faubourg Delassize, Faubourg Marengo, Faubourg St John, Filmore, Florida Dev, Freret, Garden District, Gentilly Heights, Gentilly Sugar Hill, Gentilly Terrace, Gert Town, Glory Land Estates, Harmony Oaks, Havana Place, Hollygrove, Holy Cross, Huntington Park, Hurtsville, Iberville, Irish Channel, Keller, Kenilworth North, Lafayette Square, Lafitte Greenway, Lake Carmel, Lake Willow, Lakeshore/Lake Vista, Lakeside Oaks, Lakeview, Lakewood, Leonidas, Little Woods, Lower Garden District, Lower Ninth Ward, Maple Area, Marigny, Marlyville-Fontainebleau, Marrero Commons, Meadowgrove, Mid-City, Milan, Musicians Village, Navarre, Oak Island, Oakridge/Blueridge, Palm Air, Parkview, Pilotland, Pontchartrain Point, Rue Bienvenu/Curron, Seventh Ward, Small Portion Of Noe Along Paris Rd, Somerset, St Anthony, St Bernard, St Claude, St Thomas, Tamaron Estates, Touro, Treme-Lafitte, Tulane-Gravier, Twinbrook, Upper Audubon, Uptown, Uptown Triangle, Vascoville, Virgil Park, Warehouse District, West End, West Riverside.
For some areas of Bancroft Park, Burbank Gardens, Desire, Edgewood Heights, Filmore Gardens, Florida Area, Gentilly Woods, Lake Terrace And Oaks, Liberty Terrace, Milneburg, Mirabeau Gardens, Oak Park, St Roch, Vista Park. Crews have discovered damages that require additional repairs. We expect these repairs to be completed today and power restored to the majority of customers this evening.
Power will be restored by 9/7 for the vast majority of customers in the following areas: Academy Park, Charlene, Cordell Place, Deer Park, Eastover, Frenchman Wharf, Golden Heights, Huntington Parks, Lake Barrington, Lake Forest Estates, Lakewood East, Lori Gardens, Maple Ridge, Mary Queen of Vietnam, McKendall and Fairway, Pines Village, Plum Orchard, Pontchatrain Park, Pontilly, Read Blvd, Regency Park, Reynes Park, Seabrook, Spring Lake, Versailles Gardens, Viavant-Ventian Isles, Village De L’est, Walnut Creek, Warrick West Lake, West Lake Forest, Wimbledon Hearthwood.
Power will be restored by 9/8 for the vast majority of customers in the following areas: Algiers Point, Algiers Riverview, Aurora Gardens, Aurora Gardens, Aurora Oaks, Behrman, Bocage, Tennyson, Cutoff, English Turn, Fischer, Holy Cross, Huntlee Village, Lakewood Estates, Lennon Blvd., Main St., New Aurora Oakdale, Old Algiers, Packenham Oaks, Park Place, Park Timbers, Real Timbers, St. Claire Gardens, Steeple Chase/DeBattista, Tall Timbers, Tall Timber Ext., Tunisburg Square, US Naval Base, Village Aurora, Whitney, Wimbel/Sutton/Durham.
Power will be restored by 9/25 for the vast majority of customers in the following areas: Venetian Isles along Hwy 11 and Irish Bayou, Lake Catherine.
IMPORTANT GAS SERVICE INFORMATION
- Stay away from suspected gas leaks.
- Do not attempt to turn natural gas valves on or off.
- To report a gas leak, call 1-800-9-OUTAGE.
We continuously keep our communities informed throughout a storm using the following channels:
- Disaster Resources.
- Download our free app for your smartphone at entergy.com/app.
- Sign up for text alerts. From your cellphone text REG to 36778.
- Visit the Entergy Storm Center website and our View Outages.
- Follow us on Twitter and Facebook.
- Call us at 800-9OUTAGE (800-968-8243).
- Follow updates in your local news media like radio television and newspapers.