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Insights > Entergy Texas Storm Restoration Saturday Morning Update
Entergy Texas Storm Restoration Saturday Morning Update
05/11/2019
Severe weather blew through the Entergy Texas service territory May 10th, causing extensive and widespread damage. The storm included high winds and rain and caused a significant number of outages for customers. Overnight, Entergy Texas restored more than 10,000 customers. As of 8:00 am, approximately 19,000 Entergy Texas customers are without power. Entergy workers are currently in the process of restoring power. Additional resources from Louisiana and Arkansas arrived last night to assist with restoration efforts today.
We have experienced significant distribution damage in some areas, including Beaumont and Port Arthur.
Additional severe weather is expected today, which could delay restoration efforts and result in additional outages.
Safety is an Entergy key value and always comes first. Then, restoring power is a core value and first order of business. We are restoring service where it is safe to do so. First, we restore power to critical community infrastructure and essential services such as hospitals, water treatment plants, police and fire stations, and communication systems. Then, we will concentrate our resources on what gets the greatest number of customers restored the fastest.
Orange, Vidor
Overnight, Entergy was able to restore power to about 50 customers and as of 8:00 am, there are approximately 200 customers in Orange and Vidor without power. Additional resources from Texas, Louisiana, and Arkansas have arrived to assist with restoration efforts in the area. There are about 60 workers in the field in the Orange and Vidor areas. The damage assessment is now about 100 percent complete and our focus is now completely on restoring power to our customers. There are 6 broken poles that Entergy will be starting to replace first thing this morning. Crews are working in Vidor in the areas of Langham West Rd, CJK Ranch Rd, Big Bend St and Willow Bend St. In Bridge City and Orangefield, focus areas are near Hearthside Dr., Cove Ln, and S Patillo Rd. In Little Cypress, crews are working in Cypress Bayou on Rosewood and Dawnwood. Today’s weather forecast expects additional severe weather which could delay restoration. While we expect that most customers will be restored sooner, some customers should expect outages to last through Saturday, May 11 at 10:30 PM. We apologize for the inconvenience and are working as quickly as safely possible.
Winnie
Overnight, Entergy Texas restored approximately 4,100 customers in the Anahuac and Winnie areas. There are approximately 400 customers without power as of 8:00 am today. The large majority of outages in the Anahuac area have been without power since the storm due to transmission damage. Overnight, Entergy was able to repair damage to the transmission line and bring back thousands of customers that were fed by these lines. The assessment in the Winnie area is 80 percent complete, and assessment in other areas including, Anahuac, Hankamer, Wellsville, Hampshire and Stowell will be completed this morning. Known damage includes 10 broken poles, 1800 ft of wire and 4 transformers. Resources from out of state have arrived overnight and will begin assisting with restoration efforts in the area. Areas of focus today are Hamshire, Hamshire Baptist Church, Marsh Rd and Hwy 124. Workers will be replacing poles and restoring power throughout the day. Today’s weather forecast expects additional severe weather which could delay restoration. While we expect that most customers will be restored sooner, some customers should expect outages to last through Monday, May 13 at 10:00 PM. We apologize for the inconvenience and are working as quickly as safely possible.
Port Arthur, Mid County
Overnight, Entergy restored power to around 6,500 customers in Port Arthur and Mid County. At 8:00 am, there are about 11,300 customers without power in Port Arthur and about 6,000 customers in Mid County. Entergy crews are continuing their assessments of the damage and are now approximately 90 percent complete. The storm caused significant damage including approximately 28 poles down, and 3,500 feet of wire down at this time. Additionally, trees have fallen across equipment and need to be removed before power can be restored. Additional crews have arrived from across Texas, Louisiana, and Arkansas to assist with restoration efforts in this area. There are approximately 60 workers working to restore power at this time. The first major area of focus this morning is Memorial Blvd in Port Arthur, and restoring power to the Merriman area of Port Neches by restoring power to Entergy equipment at Stonegate. Additional focus areas are Twin City Hwy, Hogaboom Rd, Boyd, 95th St, Merriman, Gulfway Dr, Williams Ave, Spurlock Rd, and Ave H, Ave K, and Tyler Dr in Nederland. Restoration activities and damage assessment continue in your area. Flooding and high water are preventing crews from accessing some areas. Weather forecast expect additional severe weather which could delay restoration. While we expect that most customers will be restored sooner, some customers should expect outages to last through Tuesday, May 14 at 6:00 PM. We apologize for the inconvenience and are working as quickly as safely possible.
Beaumont
Overnight, Entergy Texas restored power to approximately 1,700 customers. At 8:00 am, there are around 1,200 customers without power in Beaumont and surrounding areas. There are approximately 150 workers in the area working to assess the damage and restore power to Entergy customers. The damage assessment in this area is currently 55 percent complete and will continue throughout the day. Remaining restoration work to be completed today includes 3 trees down on power lines preventing power restoration, 10 broken poles and crossarms in the area, 400 feet of wire down near Winzer Rd, 400 feet of wire down on E Pine Shadows, 400 feet of wire down on Holst, and 400 feet of wire down on Boondocks and 800 feet of wire down on Shady Oaks. Employees and contractors are currently working on 24th St., Hwy 365 and College St. Additional employees and contractors are working in the Bevil Oaks, Pinewood and Sour Lake areas. Employees and contractors are working this morning on E Pineshadows, Auburn, Labelle Rd., and Holst Rd in Beaumont and on County 101 in China. Restoration activities and damage assessment continue in your area. Flooding and high water are preventing crews from accessing some areas. While we expect that most customers will be restored sooner, some customers should expect outages to last through Tuesday, May 14 at 6:00 PM. We apologize for the inconvenience and are working as quickly as safely possible.
As with any weather event, please be mindful of the following safety tips:
1. Live wires can be deadly. Stay away from downed power lines. Call 1 800 9OUTAGE or 1 800 968 8243 to report downed or dangling power lines, poles or other damaged equipment.
2. Do not trim trees or remove debris on or near downed power lines. Only power company crews or their contractors should remove trees or limbs touching power lines.
3. Keep away from the immediate areas where crews are working. There is always the danger of moving equipment and the possibility of construction materials or limbs or overhead wires falling to the ground.
4. If you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your home main electric panel.
5. Do not run a generator in a confined space without adequate ventilation.
6. Avoid using candles or other flammable devices to warm your home.
7. Try to stay off the roads. More traffic in bad weather leads to more accidents, including more injuries and fatalities as well as accidents that can damage electrical poles and other equipment, creating outages and impeding the ability of crews to access and repair damage and slowing restoration.
8. If rising flood waters enter your property, shut off all breakers until it is safe to turn them back on.
We want to keep you informed and in control so here is the best way to get information about outages in addition to the View Outage application:
1. Download our app for your smartphone at entergy.com/app or visit entergystormcenter.com to stay informed on our restoration progress.
2. Sign up for text alerts. From your cellphone, text REG to 368374 or visit entergytext.com.
3. Follow us on Twitter.com/Entergy or Facebook.com/Entergy.
4. Follow updates in your local news media, like radio, television and newspapers.
