Insights > Reliability Q&A with Ryan Adams

Reliability Q&A with Ryan Adams

01/04/2019

Ryan Adams, a distribution field engineer for Entergy New Orleans, discusses why it is important to help improve reliability for his community.
Ryan Adams, a distribution field engineer for Entergy New Orleans, discusses why it is important to help improve reliability for his community.
Ryan Adams, a distribution field engineer for Entergy New Orleans, discusses why it is important to help improve reliability for his community.
Ryan Adams, a distribution field engineer for Entergy New Orleans, discusses why it is important to help improve reliability for his community.

What is your current job with Entergy?

I am currently a distribution field engineer supporting the Entergy New Orleans distribution grid.  In this role, I work hand-in-hand with our designers and line crews in order to ensure that both new and existing facilities are effectively implemented.  This is all done with an eye toward continually improving our system reliability and our customers’ overall experience.

What are you working on to improve reliability in New Orleans?

As part of our reliability focus, I am part of a team that helps to identify, evaluate, prioritize and track potential opportunities to address system concerns.  Going into 2019 and beyond, we’re also actively looking at ways to further improve our reliability through targeted inspections and by addressing potential trouble areas throughout our system.  Our strategy moving forward also will incorporate more distribution automation throughout our system, which will help in reducing the number of customers who are impacted by outages while also reducing the duration of outages for those who are impacted. 

Why is it important for you to help bolster reliability in the city?

We all love this city and all it has to offer, and I am proud to call it home!  The New Orleans community and our customers, deserve a utility company that they can rely on when it counts the most.  By bolstering our reliability and building a better and more resilient distribution system, we can be a utility company that our community also is proud of.

What is something you would like for people to know about the projects you are working on?

Our Entergy New Orleans team is committed, in a big way, to enhancing the reliability of our system and ultimately our customers’ service.  There’s a lot of work ahead in order to get us to where we want to be.  The Entergy New Orleans team is fully aligned on the path forward to get us there.