Insights > UPDATE – Entergy Texas Extends Suspension of Disconnects for Nonpayment

UPDATE – Entergy Texas Extends Suspension of Disconnects for Nonpayment
By: Texas Editorial Team

04/17/2020

Entergy Texas has extended the suspension of customer disconnections for nonpayment. Working with its regulators, the company previously announced that effective March 16 we were suspending service disconnections for 30 days. Since then, we’ve moved to suspended service disconnections until further notice as the situation evolves.

We encourage customers to make payments on their account if possible and will work directly with customers to make payment arrangements if they are unable to pay in full. Customers requiring such arrangements should call 1-800-ENTERGY (800-368-3749) or visit myAccount.

Tags
Texas  Coronavirus  Customers  TX Customer Service 
Texas Editorial Team
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