Entergy’s COVID-19 updates

Insights > Giving back
COVID-19 response accelerates relief for customers and communities
06/08/2023

By mid-2020, Entergy had dedicated almost $3 million to COVID-19 relief efforts in its four-state service area and The Power to Care, which helps low-income customers pay utility bills. 

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Insights > Giving back, People power
Supply chain organization donates nearly $700,000 in sanitizing goods
12/12/2022

Entergy's supply chain organization this year donated more than 8,000 cases of hand and surface sanitizing liquid, spray and wipes, valued at nearly $700,000.

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Insights > Giving back, Our future
Entergy New Orleans Helps Support Healthy Communities
08/16/2021

Entergy New Orleans has joined the United Way of Southeast Louisiana, the GNO Foundation, and other funders in contributing $150,000 to support Mayor LaToya Cantrell and NOLA Public School’s initiative to provide high school students, who have parental or guardian consent, the opportunity to receive COVID-19 vaccinations on campus through mobile vaccine clinics. The funding will help support the clinics for five months.

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Insights > Giving back, People power
The Heart of Customer Service: Not Missing a Beat During the Pandemic
06/07/2021

COVID-19 presented extraordinary challenges for customers and businesses, but our Care Centers took immediate steps to be able to continue partnering with customers offering in-person bill payment and customer service assistance

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Entergy Arkansas encourages customers to enroll in payment plans before disconnection
News > Customers
Federal Rent, Utility Bill Assistance Now Available to Qualifying Arkansans
05/20/2021

Arkansans who are having trouble paying rent or utility bills due to COVID-19 can apply now for federal money to help cover costs incurred since April 2020, including Entergy Arkansas customers and others across the state.

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Insights > Storms
We are preparing to respond to severe weather predicted to strike our service territory tomorrow
03/16/2021

As part of our preparations, we continue incorporating needed precautions related to the COVID-19 pandemic.

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Fourth-quarter 2020 shareholder-funded grants totaled $4 million.
Fourth-quarter 2020 shareholder-funded grants totaled $4 million.
News > Communities, Customers, Storms, Environment
Entergy Awards Nearly $19M in Charitable Contributions to Help Communities Thrive in 2020
03/03/2021

Entergy Corporation and the Entergy Charitable Foundation awarded $4 million in contributions to nonprofit organizations during the fourth quarter of 2020, bringing total shareholder-funded contributions for the year to $18.9 million.

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Entergy volunteers are providing free tax prep for qualifying customers.
Entergy volunteers are providing free tax prep for qualifying customers.
Insights > Giving back
Entergy Volunteers Provide Free Tax Preparation for Qualified Customers
02/09/2021

Entergy will once again help customers who qualify for the federal Earned Income Tax Credit claim the money they’ve earned. Entergy will also continue its partnership with community advocates to support free IRS-certified Volunteer Income Tax Assistance tax preparation services for qualifying customers.

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News
Colder Weather Increases Energy Usage
02/09/2021

Colder temperatures and more time spent at home impacts electric usage.

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Insights > Tips and tools
Need Payment Help? Take Advantage of Payment Arrangements
01/21/2021

Entergy New Orleans has implemented an enhanced customer assistance plan to support you in managing your electric and gas bills.

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