COVID-19 presented extraordinary challenges for customers and businesses, but our Care Centers took immediate steps to be able to continue partnering with customers offering in-person bill payment and customer service assistance
Entergy Arkansas encourages customers to enroll in payment plans before disconnection
Arkansans who are having trouble paying rent or utility bills due to COVID-19 can apply now for federal money to help cover costs incurred since April 2020, including Entergy Arkansas customers and others across the state.
As part of our preparations, we continue incorporating needed precautions related to the COVID-19 pandemic.
Entergy Corporation and the Entergy Charitable Foundation awarded $4 million in contributions to nonprofit organizations during the fourth quarter of 2020, bringing total shareholder-funded contributions for the year to $18.9 million.
Entergy will once again help customers who qualify for the federal Earned Income Tax Credit claim the money they’ve earned. Entergy will also continue its partnership with community advocates to support free IRS-certified Volunteer Income Tax Assistance tax preparation services for qualifying customers.
Colder temperatures and more time spent at home impacts electric usage.
Entergy New Orleans has implemented an enhanced customer assistance plan to support you in managing your electric and gas bills.
During a year of unprecedented challenges, Entergy and its employees went above and beyond to support our customers and communities throughout 2020. As we welcome a new year, we reflect on our top 20 corporate social responsibilities moments of 2020.
Ed Garrison, recovery manager at Entergy’s Grand Gulf Nuclear Station, is a community connector, strengthening relationships that tie organizations and citizenry together to make a bigger impact than any individual could manage alone.
Knowing many Arkansas students’ lives had been upended by the conversion to remote learning, the Entergy Arkansas’ Entergy Solutions team brainstormed how they could help.
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