Storm Center > Entergy Mississippi Winter Storm Update – 2/20/21 @ 9 a.m.

Entergy Mississippi Winter Storm Update – 2/20/21 @ 9 a.m.

02/20/2021

Metro-Jackson area restoration.
Metro-Jackson area restoration.
Metro-Jackson area restoration.
Metro-Jackson area restoration.

Entergy Mississippi continues to make progress in restoring power to customers affected by winter weather that blanketed our service area in freezing rain, sleet and snow over the last week. As of 8 a.m., about 37,600 customers are without power, down from a peak of about 90,000 which is about 1/5 of all Entergy Mississippi customers.

Travel in the icy conditions has been difficult, causing delays in our ability to reach damaged equipment to make repairs. Overnight refreezing could also hamper travel today until roads thaw. As temperatures rise and weather improves, we expect the pace of restoration will increase. However, damage is extensive, and while restoration work is proceeding as safely as possible, we expect it will take several days to complete.

We continue to assess damage and have identified 124 broken poles, 782 spans of wire down and 28 damaged transformers. We have brought in additional resources to help with restoration efforts. Our workforce includes more than 2,200 lineworkers, contractors and support staff. Assistance crews have come from Alabama, Arkansas, Illinois, Florida, Kentucky, Missouri, Tennessee and Canada, among other locations.

There will be a growing demand for more electricity as we restore service to customers, and we must continue our cold weather restoration processes to manage instantaneous demand. Customers without power can help in the restoration process by turning off major appliances but leaving on a lamp or other light to indicate when power is restored. Then gradually turn on other appliances to spread out the increase in power usage over a longer period of time.

We know you want to know when power will be restored in your area. Updates by community, as of 8 a.m., are below.

LOCAL OFFICES

CUSTOMERS OUT

BELZONI (includes Humphreys County, portion of Yazoo County)

Area working: Holly Bluff area, damage assessment is complete. Damage assessors have identified 1 damaged transformer and 10 spans of wire down. Thanks for your patience.

 

48

BROOKHAVEN (includes Lincoln County, portion of Copiah County)

Area working: New Sight Road, Brookhaven and Timber Lanes in Wesson. Damage assessors have identified 9 broken poles, 5 damaged transformers and 30 spans of wire down.  The majority of customers will be restored by late Sunday night. Thanks for your patience.

1706

CARTHAGE (includes Leake County, portion of Madison County)

5

CENTERVILLE (includes Wilkinson County, portion of Amite County)

Damage assessment is ongoing.  The majority of customers will be restored by late Sunday night. Thanks for your patience.

2

CLINTON (includes Clinton, portion of Hinds County - Bolton, Byram, portion of Edwards, Learned, Raymond, Terry, and Utica)

Area working: Edwards, Clinton, Raymond, Terry and Utica. Damage assessment is 60 percent complete. Damage assessors have identified 25 broken poles, 3 damaged transformers and 80 spans of wire down.  The majority of customers will be restored by late Sunday night. Thanks for your patience.

8429

GREENVILLE (includes Washington County, portions of Bolivar)

The majority of customers will be restored by 6 pm Friday, February 19. Thanks for your patience.

9

GRENADA (includes Grenada County, Calhoun County, portion of Montgomery County, portion of Carroll County)

1

HAZLEHURST (includes Copiah County)

Area working: all areas.  Damage assessment is 25 percent complete. Damage assessors have identified 3 broken poles and 13 spans of wire down.  The majority of customers will be restored by late Sunday night. Thanks for your patience.

3676

JACKSON

Area working: South and North. Damage assessors have identified 15 broken poles, 2 damaged transformers and 126 spans of wire down.  The majority of customers will be restored by late Sunday night. Thanks for your patience.

7412

KOSCIUSKO (includes portion of Attala County, portion of Choctaw County)

Area working: Kosciusko, McCool and McAdam.  Damage assessment is 15 percent.  The majority of customers will be restored by late Monday night. Thanks for your patience.

2286

LEXINGTON (includes Holmes County, portion of Yazoo County)

Area working: Lexington, Yazoo City.  Damage assessment is 33 percent complete. Damage assessors have identified 4 broken poles, 1 damaged transformer and 5 spans of wire down.  The majority of customers will be restored by late Monday night. Thanks for your patience.

1534

MADISON (includes Madison County, portion of Yazoo County)

Area working: Flora, Madison, Ridgeland. Damage assessment is 80 percent complete. Damage assessors have identified 10 broken poles, 20 areas with trees on the line and 60 spans of wire down.  The majority of customers will be restored by late Sunday night.

1023

MAGEE (includes Simpson County, Smith County, portion of Lawrence County,)

Area working: Raleigh, Mize, Magee, Braxton, Mendenhall, Star, Georgetown, Mount Olive. Damage assessment is 65 percent complete.  The majority of customers will be restored by late Sunday night. Thanks for your patience.

949

MARKS (includes Quitman County, Coahoma County)

The majority of customers will be restored by 6 pm Friday, February 19. Thanks for your patience.

1

MCCOMB (include Pike County)

4

MEADVILLE (includes Franklin County)

Damage assessment is ongoing.   The majority of customers will be restored by late Sunday night. Thanks for your patience.

192

NATCHEZ (includes Adams County)

Area working: All areas. Damage assessment is 25 percent complete.  The majority of customers will be restored by late Sunday night. Thanks for your patience.

3684

PEARL (includes Rankin County, Scott County)

Area working: All areas. Damage assessment is 35 percent complete. Damage assessors have identified 13 broken poles, 4 damaged transformers and 60 spans of wire down.  The majority of customers will be restored by late Sunday night. Thanks for your patience.

774

PRENTISS (includes Jeff Davis County, portion of Lawrence County)

Area working: New Zion Road. Damage assessors have found trees and limbs on the line, 3 spans of wire down. The majority of customers will be restored by 6 pm Saturday, February 20. Thanks for your patience.

15

ROLLING FORK (includes Sharkey County, Issaquena County, portion of Washington County)

Restoration in this area is complete. Customers that are still without power and can receive power safely should contact 1-800-9OUTAGE (1-800-968-8243) or text OUT to 368374. Thanks for your patience.

0

SOUTHAVEN (includes Desoto County)

17

TYLERTOWN (includes Walthall County, portion of Pike County)

Restoration in this area is complete. Customers that are still without power and can receive power safely should contact 1-800-9OUTAGE (1-800-968-8243) or text OUT to 368374. Thanks for your patience.

0

VICKSBURG (includes majority of Warren County, portion of Jefferson, portions of Claiborne County)

Area working: All areas. Damage assessment is 60 percent assessed. Damage assessors have identified 17 broken poles, 6 damaged transformers, and 65 spans of wire down.  The majority of customers will be restored by late Sunday night. Thanks for your patience.

5866

WINONA (includes portion of Attala County, Carroll County, portion of Montgomery County, portion of Choctaw County, Webster County)

Area working: Kilmichael, Vaiden, Carmack. Damage assessors have identified 1 broken pole and 40 spans of wire down. Thanks for your patience.

9

TOTAL

37642

Use these tips to stay safe, stay in touch and conserve energy:

Safety
  • Stay away from downed power lines. You can’t tell from looking at them whether they are energized or not, so assume they are. Report them to 1-800-9OUTAGE.
  • Report your power outage online or call 1-800-9OUTAGE. If you report your outage by phone, trust the automated system. There is no need to speak with a customer service representative to report an outage.
  • If you have a portable generator, use it safely. DO NOT run it in an enclosed space. If connecting to the whole house, do so only if the connection has been installed by a licensed electrician. More information is available on Entergy Stormcenter.
  • Stay clear of linemen as they work. Our crews continue to practice social distancing and we ask that customers do the same.
Stay in touch
  • Download the Entergy app for Apple or Android operating systems at Entergy.com/app.
  • Register for address-specific alerts by texting REG to 36778. Customers will need an account number and ZIP code. Once registered, text OUT to 36778 to report an outage.
  • Follow Entergy Mississippi at Facebook.com/EntergyMS or Twitter.com/EntergyMS.
  • Follow updates in local news media, including radio, television and newspapers.
Conserve energy
  • Keep warm, not hot. Lower your thermostat to 68 degrees. When possible, wear additional layers of clothing.
  • Unplug electronic devices and turn off lights that are not in use.
  • When the sun is shining, open blinds, drapes and curtains to let in the sun’s warmth.
  • Hold off on doing chores. Delay laundry, washing dishes and other non-essential uses of electricity.
  • Wash clothes with cold water, shower quickly instead of taking a bath, cook foods at the lowest possible setting and refrain from opening the oven door while baking.
  • Don’t allow warmed air to escape from the home.

 

We appreciate your patience and your conservation efforts. For more tips and storm updates, visit entergy.com/winterweather


Mississippi Editorial Team