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Todd Bordelon
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abordel@entergy.com

Entergy’s Louisiana Utilities Prepared for Winter Weather

02/15/2015

Companies offer safety, money-saving and other tips

BATON ROUGE, La. – Entergy Louisiana, LLC and Entergy Gulf States Louisiana, L.L.C. crews are standing by, ready to respond should a forecasted winter storm cause damage to the electrical system in north Louisiana.

Forecasts call for the possibility of frozen precipitation across portions of north Louisiana tonight and Monday.

“We hope there are no outages from this winter storm system, but we are ready to respond,” said Todd Bordelon, senior regional customer service manager. “We have a lot of experience restoring power as safely and quickly as possible, and we want to assure everyone that we will do just that.”

Customers are encouraged to download Entergy’s free mobile app to access outage maps, sign up for text alerts, report outages and view information. In addition, storm-preparedness and safety tips are available to customers through the Entergy Storm Center.

Make Safety the First Priority

“As with any storm, safety is always our first priority and we want it to be yours too,” Bordelon said. “We urge everyone to monitor the weather and prepare to implement their own winter storm plans if needed.”

Here are some convenient tips. For more, visit the Entergy Storm Center.

  • Live wires can be deadly. Stay away from downed power lines. Call 1-800-9OUTAGE (1-800-968-8243) to report downed or dangling power lines, poles or other damaged equipment.
  • Keep away from fences and other objects that can become energized if they come in contact with downed power lines.
  • Don’t trim trees or remove debris on or near downed power lines. Only power company crews or their contractors should remove trees or limbs touching power lines.
  • Keep away from the immediate areas where crews are working. There is always the danger of moving equipment and the possibility of construction materials or limbs or overhead wires falling to the ground.
  • If you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your home main electric panel.
  • Make sure to review gas safety tips and, if needed, have a licensed professional thoroughly check your heating system.
  • Maintain your outdoor pipes and have a licensed professional examine and clean your home’s chimney.
  • Don’t use candles or other flammable devices to warm your home.
  • Check on seniors, who can be particularly susceptible to extreme temperatures.

Stay Comfy, Save Money

Besides urging customers to keep safety at the forefront, Entergy’s Louisiana companies also offer tips to help customers battle winter’s chill, while still keeping a lid on energy bills:

  • Adjust the thermostat. During winter months, grab a sweater or a blanket to stay toasty, and set the thermostat to 68 degrees. Every degree higher can add 3 percent to your bill.
  • Conserve hot water. Wrap your electric water heater with a water heater blanket and set the thermostat to 120 degrees or medium.
  • Replace air and furnace filters every 30 days or as required by the type of filter.
  • When you change your light bulbs, replace them with energy-efficient models. Entergy recommends Energy Star-qualified compact fluorescent light bulbs that use 70 percent less energy and last up to 10 times longer than incandescent bulbs.
  • Seal air leaks. Install weather stripping around doors, windows and any location where there may be a path between the inside and outside of your home.

More tips, as well as clear, do-it-yourself videos, to help put these ideas to work can be found at entergy.com/savemoney. Customers of Entergy’s Louisiana utilities can visit EntergySolutionsLA.com.

Entergy Louisiana, LLC and Entergy Gulf States Louisiana, L.L.C. provide electric service to more than one million Louisiana customers. Additionally, Entergy Gulf States Louisiana provides natural gas service to nearly 93,000 customers in the greater Baton Rouge area. With operations in southern, central and northeastern Louisiana, the companies are subsidiaries of Entergy Corporation.

Entergy Corporation is an integrated energy company engaged primarily in electric power production and retail distribution operations. Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, including nearly 10,000 megawatts of nuclear power, making it one of the nation’s leading nuclear generators. Entergy delivers electricity to 2.8 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Entergy has annual revenues of more than $12 billion and approximately 13,000 employees.

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