By mid-2020, Entergy had dedicated almost $3 million to COVID-19 relief efforts in its four-state service area and The Power to Care, which helps low-income customers pay utility bills.
Entergy’s COVID-19 updates
Entergy's supply chain organization this year donated more than 8,000 cases of hand and surface sanitizing liquid, spray and wipes, valued at nearly $700,000.
Entergy New Orleans has joined the United Way of Southeast Louisiana, the GNO Foundation, and other funders in contributing $150,000 to support Mayor LaToya Cantrell and NOLA Public School’s initiative to provide high school students, who have parental or guardian consent, the opportunity to receive COVID-19 vaccinations on campus through mobile vaccine clinics. The funding will help support the clinics for five months.
COVID-19 presented extraordinary challenges for customers and businesses, but our Care Centers took immediate steps to be able to continue partnering with customers offering in-person bill payment and customer service assistance
Entergy Arkansas encourages customers to enroll in payment plans before disconnection
Arkansans who are having trouble paying rent or utility bills due to COVID-19 can apply now for federal money to help cover costs incurred since April 2020, including Entergy Arkansas customers and others across the state.
As part of our preparations, we continue incorporating needed precautions related to the COVID-19 pandemic.
Entergy Corporation and the Entergy Charitable Foundation awarded $4 million in contributions to nonprofit organizations during the fourth quarter of 2020, bringing total shareholder-funded contributions for the year to $18.9 million.
Entergy will once again help customers who qualify for the federal Earned Income Tax Credit claim the money they’ve earned. Entergy will also continue its partnership with community advocates to support free IRS-certified Volunteer Income Tax Assistance tax preparation services for qualifying customers.
Colder temperatures and more time spent at home impacts electric usage.
Entergy New Orleans has implemented an enhanced customer assistance plan to support you in managing your electric and gas bills.