Call us at 1-800-Entergy to discuss our bill payment assistance plan. The plan includes deferred payment arrangements for up to 12 months and payment extensions with waived late fees. Customers also can visit entergy.com/mypaymentoptions to find a payment option that best fits their needs.
Entergy New Orleans has implemented an enhanced customer assistance plan to support you in managing your electric and gas bills.
Entergy Mississippi commemorates 20 years of its low-income customer initiative
All our stakeholders benefit from our commitments to our most vulnerable customers. As they rise, we all rise, something we can all be thankful for.
Given the economic effects of the pandemic, Entergy Mississippi suspended customer disconnections for non-payment of bills or for past-due amounts in March. During this time, the company implemented an Enhanced Customer Assistance Plan that provides new flexible options to extend time to pay. Under this plan, any customer with financial hardship can take up to twelve months to pay a current bill and/or unpaid balances.
With a continued focus on enhancing your customer experience, you can now make updates to your service quickly on myEntergy.
Entergy New Orleans has created an Enhanced Customer Assistance Plan to help you manage potential arrear balances.
Due to the COVID-19 pandemic, we understand that an exceptional online experience is more important now than ever before. That’s part of why we’ve launched myEntergy - your new energy portal.
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