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Insights > Entergy Arkansas storm update – 5/29/24, 11:30 a.m.
Entergy Arkansas storm update – 5/29/24, 11:30 a.m.
05/29/2024
Multiple storms moved through the state May 24 and May 25, causing widespread power outages, toppling transmission structures, breaking utility poles and causing major property damage.
As soon as the storms passed, Entergy Arkansas went to work and has restored approximately 47,000 power interruptions. There were several confirmed tornadoes in Northwest Arkansas that caused extensive damage. In addition to broken power poles and downed lines, substations and transmission structures were also damaged, many in hard-to-reach areas. The Flippin service territory was impacted the most, sustaining extensive transmission damage.
Entergy Arkansas would like to extend our sincere appreciation to the men and women who worked around the clock to safely restore power. Nearly 1,000 workers – including Entergy Arkansas vegetation crews, scouts, contractors, and mutual assistance resources from outside of the state – have been in the field working. Restoring your power as quickly and safely as possible is our top priority, and we appreciate your patience.
Consistent with our commitment to powering life for our customers every day, our crews are rebuilding the system with thicker, stronger poles. In some cases, concrete poles are being used to improve system infrastructure and make it more resilient.
If your home is damaged and will not be able to take electric service for some time, or you are in the process of making needed repairs to your electrical equipment, please contact 1-800-ENTERGY. Our customer service team wants to assist with getting your service restored as soon as you're ready. For more information, please visit entergy.com/damage
We want to keep you informed and in control. Ensure your account information is updated by visiting myentergy.com to receive important notifications from Entergy. The best way to get information about outages is via Entergy’s View Outage page on our website. Additional resources for your convenience:
- Download our app for your smartphone at entergy.com/app or visit Entergy Storm Center to stay informed on our restoration progress.
- Sign up for text alerts. From your cell phone, text REG to 368374, or visit entergytext.com.
- Follow us on Facebook and on Twitter @EntergyARK.
- Follow updates in your local news media, like radio, television, and newspapers.
Thank you for being a valued Entergy Arkansas customer. Our thoughts are with you as you continue to recover from the impacts of these damaging weather events.
