Entergy New Orleans has created an Enhanced Customer Assistance Plan to help you manage potential arrear balances.
At Entergy, we make every attempt to limit customer interruptions. There are times, however, where we must take scheduled interruptions when we’ve identified equipment that has already disrupted service. Check out these simple tips to help you prepare for a scheduled outage.
Electricity has become so ingrained in our daily lives, we hardly think about it – unless the power is out. Not only do we take for granted the convenience of working lights and appliances at home, but also that our office equipment, cell phones, and other wireless devices we rely on are energized and can be charged when we need them. When they are not, it can bring our normal lives to an abrupt halt.
Recent heavy rains have washed a substantial amount of debris into the lakes, so we advise boaters to watch for hazards. Those not familiar with the area should be extra-cautious when boating or swimming in the lakes.
Due to the COVID-19 pandemic, we understand that an exceptional online experience is more important now than ever before. That’s part of why we’ve launched myEntergy - your new energy portal.
The company launched two virtual hubs with information, tools and resources to help customers and small businesses navigate the COVID-19 pandemic.
We are working to help customers and communities hurt by the financial hardship during COVID-19
The men and women of Entergy Mississippi are always here when our state needs us – and that is even more true in times like this. That is why in addition to providing safe, reliable and affordable electricity to those sheltering in place at home during the peak of a spring storm season, our people are also working on solutions to help our customers and communities hurt by the financial hardship brought about during the COVID-19 pandemic.
Entergy New Orleans launched a hub with links to local, state and federal resources for residential customers to access nonprofits, community food distributions, updated COVID-19 information and more.