Insights > Entergy Arkansas working on reliability project in Sparkman area to help customers

Entergy Arkansas working on reliability project in Sparkman area to help customers


With the start of the new year, Entergy Arkansas is already hard at work wrapping up another reliability project to improve service to its customers. For the past six months, crews have spent 240 work hours upgrading the infrastructure across an eight-mile area near Sparkman, Arkansas.

“This project is something we've been planning since the beginning of last year to improve reliability in the area,” said Entergy Arkansas Customer Service Manager Blake Haynie. “It has required three crews working together to replace approximately 135 poles from the Delark substation to Sparkman.”

This planned project is set to finish at the end of January 2024 to replace current poles with much taller and stronger ones that will be brought up to industry standards and will have all necessary animal mitigation guards installed to prevent outages.

The company has invested $3.2 million into the project and was conducted under the Feeder Level Investment Program. This program holistically targets feeders to improve reliability and resiliency through infrastructure upgrades. Throughout the year, engineering and project management personnel pull together outage history and data to target feeder lines with frequent disruptions, while managing customer costs.

Entergy Arkansas’ reliability strategy aims to optimize the balance between corrective maintenance, infrastructure work and planned projects that maximize benefits for its customers.

“We are always working on ways to improve our infrastructure and after this project is complete, customers will be happy with the improvements,” said Haynes.

While these upgrades target specific equipment, Entergy Arkansas continually modernizes its distribution grid by redesigning infrastructure, managing vegetation and increasing operational efficiency for customers all over its 63-county service area.

Arkansas Editorial Team