Insights > Extreme temperatures lead to increased energy usage

Extreme temperatures lead to increased energy usage


Entergy offers variety of bill management and assistance options

According to the National Weather Service, parts of our service area are encountering temperatures 20 to 30 degrees below normal. Some of you in our service area are seeing temperatures in the teens and maybe even single digits today and possibly tomorrow.

This extremely cold weather means that your electricity usage is likely going to be much higher than when temperatures are moderate outside. In fact, the bigger the difference between inside and outside temperatures, the more energy is used, which affects your bill.

Cooling and heating costs make up about 55% of an average customer’s electric bill. Making easy changes and using bill management tools can help you save more on your bill. And those small energy-saving adjustments can help you and your electric bill.

We recently shared free or low-cost energy efficiency tips that can go a long way in conserving energy and saving money during the winter season. Read on for additional resources to help you manage your energy bills during the winter season – and all year long.

Bill management resources

We offer several billing and payment options to fit your needs. Choose when, where and how you pay your utility bill with our bill management resources, which include:

  • AutoPay: Avoid late fees, writing checks and paying for postage by having your bills automatically deducted from your bank account. Learn more at
  • Level billing: We average bills over a rolling 12-month period, so you have a more consistent bill each month of the year. Enroll at
  • PaperFREE: Get your bill delivered directly to your email as soon as it posts. Learn more at
  • Pick-A-Date: Choose what day of the month you get billed to line up with your budget and cash flow. Learn more at
  • Understanding my bill: We redesigned the Entergy bill to help make it easier to understand. Learn more at

Resources for customers in need

For customers experiencing financial hardship, we offer a variety of bill assistance options, including:

  • Deferred payment: Talk with us about your situation and we may be able to make deferred payment arrangements. Request a deferred payment arrangement through myEntergy or by calling 1-800-ENTERGY (1-800-368-3749) and following our automated response system menu.
  • Low Income Home Energy Assistance Program: Funded through the federal government, LIHEAP helps low-income households meet their home energy costs by making payments on the customers’ behalf directly to energy suppliers. Visit to learn how to apply for assistance.
  • Payment extension: Qualifying customers who need a few extra days to pay their bill can request an extension through myEntergy or by calling 1-800-ENTERGY (1-800-368-3749) and following our automated response system menu.
  • The Power to Care: Through a network of nonprofit agencies, The Power to Care helps pay utility bills of those facing extreme temperatures with no way to stay warm in the winter and cool in the summer. Learn more at

The Entergy app is also available for Android and iPhone operating systems at and can be used for your convenience to pay bills, monitor your usage and more.

Corporate Editorial Team