News Release > Entergy New Orleans helps restore power at Dominican High School

Entergy New Orleans helps restore power at Dominican High School

05/05/2025

At Entergy New Orleans, we understand the critical role schools play in shaping our communities and the importance of maintaining consistent operations to support student learning. When we were alerted that St. Mary’s Dominican High School was unable to receive power due to internal electrical issues, our team quickly responded to support their swift return to normal operations.

The school’s administration had previously been advised by their electrician that the secondary wiring on campus was deteriorating. Plans were in place to address the issue over the summer break, as repairs would require a temporary power outage. However, on Monday evening, the wiring failed resulting in a loss of power to the entire campus.

The next morning Entergy crews were on-site to assess the situation and determine how we could assist. Recognizing the urgency, Entergy New Orleans took immediate action – expediting the order and delivery of a new transformer, setting a new pole, installing updated wiring, and preparing the transformer pad.  All of the work was completed within 48 hours, enabling the school’s electrical contractor to begin replacing the secondary wiring.

Through close coordination with Dominican High School and the office of Councilmember Joe Giarrusso, power was restored to the school on Thursday morning.

“We recognized how important it was to act fast,” said Nyka Scott, vice president, customer service and economic development at Entergy New Orleans. “When schools are affected, we know time is critical. After the school’s equipment broke down, our team worked proactively to reduce downtime and support students’ return to the classroom as quickly and safely as possible.”

“The St. Mary’s Dominican High School community extends its sincere gratitude to Entergy for its prompt response, mobilization, and collaboration in securing the necessary equipment and restoring power to our campus,” said Dr. Cynthia Thomas, president at St. Mary’s Dominican High School. “Their efforts were instrumental in ensuring the successful completion of our school year. “

“A school’s doors being open is critical but maybe even more so at year end,” said Councilman Joe Giarusso. “When Dominican experienced a power issue, Entergy expedited receipt and installation of equipment to ensure the school and kids finish the year on the right note.”

Entergy New Orleans is committed to delivering reliable service and responding promptly to challenges. We will continue to actively collaborate with local leaders to ensure timely, effective solutions that support the communities we serve.

About Entergy New Orleans

Entergy New Orleans, LLC provides electricity to approximately 208,000 customers and natural gas to approximately 109,000 customers in Orleans Parish, Louisiana. Entergy New Orleans is a subsidiary of Entergy Corporation, a Fortune 500 electric company. Entergy powers life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. For the latest news from Entergy New Orleans, visit the Newsroom and connect with @EntergyNOLA on social media.