News Center > Entergy Texas Ready to Respond to Tropical Storm Cristobal
Entergy Texas Ready to Respond to Tropical Storm Cristobal
Entergy Texas is monitoring Tropical Storm Cristobal and is preparing for any impact to southeast Texas. The storm is expected to make landfall along the Gulf Coast early Monday morning, bringing with it the potential for severe storms and high winds, which may cause power outages in southeast Texas as early as Sunday evening. Customers should closely monitor the forecast through the weekend.
“Entergy Texas has a detailed, rehearsed plan to assemble and organize the workforce needed to safely and quickly restore service if affected by Tropical Storm Cristobal,” said Stuart Barrett, vice president of customer service for Entergy Texas. “As the company continues to prepare, so should our customers. Customers can visit the Entergy Storm Center website for tips and information that can help in planning and preparing for severe weather.”
Along with standard storm preparations, Entergy Texas continues to navigate through the pandemic by taking additional preparation steps and adhering to all CDC and state guidelines. Crews will continue to practice social distancing, even in the field, and we ask that customers do the same. For their safety and yours, please stay away from work zones. If you need to report a problem with your service at any time, call 1-800-ENTERGY. Restoration times may be extended, especially if there are widespread outages, due to new factors such as additional measures we must take due to the COVID-19 pandemic or an inability to secure enough offsite resources.
Staying informed before, during and after a tropical system strikes is just as important as making personal storm plans. Here’s how Entergy Texas works with customers to stay updated:
- Download the Entergy App at entergyapp.com. Customers can use the app to report outages or check on the status of power at their home or business.
- Entergy’s View Outages website includes maps that show where outages are located and give information about restoration progress.
- Sign up for text messages about storm and restoration efforts by texting REG to 368374.
- The Entergy Storm Center website has storm safety, preparation and restoration information that is updated throughout the day.
Social media plays an important role in keeping customers informed, and Entergy places a high priority on keeping its social media sites updated throughout an event. Follow Entergy Texas on Twitter at @EntergyTX and Facebook at facebook.com/EntergyTX.
Entergy Texas, Inc. provides electricity to approximately 461,000 customers in 27 counties. Entergy Corporation is an integrated energy company engaged primarily in electric power production and retail distribution operations. Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, including nearly 8,000 megawatts of nuclear power. Entergy delivers electricity to 2.9 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Entergy has annual revenues of approximately $11 billion and more than 13,000 employees.