Customers affected by the recent thunderstorms in Southeast Texas can get assistance at a newly-opened mobile customer information center in Port Arthur.
Restoration is well underway following hurricane-like storms across our territory on May 9.
Entergy continues power restoration efforts following last night’s storms, as near hurricane-force winds, severe lightning and flooding has caused massive destruction to the electrical system.
High winds and a deluge of rainfall from overnight storms wreaked havoc across the Entergy Texas service area.
Entergy has brought in approximately 300 employees and contractors to help in the restoration effort from storms that devastated the Entergy Texas service area. At 4 p.m., approximately 6,000 customers are without power. Crews are restoring power as safely and quickly as possible.
Entergy Texas, Inc. is responding to damage from numerous storms, including a reported tornado around 11 a.m. in the Franklin area of Robertson County that has knocked out a major transmission line and brought down numerous electrical lines.
As heavy rains and flash flooding soak Southeast Texas this week, Entergy Texas is also closely monitoring a tropical system near the Yucatan Peninsula that is predicted to land somewhere on the Texas coast.
Even before the clouds passed, the rain ended and the final power outage was restored, Entergy employees came together to plan. First, Entergy worked to help customers and employees rebuild stronger communities. Entergy employees also worked to rebuild a stronger electric system. In the past year, Entergy Texas has taken steps to protect electric infrastructure, and improve restoration efforts following extreme weather.