Insights > Entergy Louisiana Restoration Evening Update – Sept. 10

Entergy Louisiana Restoration Evening Update – Sept. 10

09/10/2020

Progress continues in Southwest Louisiana where approximately 23,000 customer outages have been restored in Calcasieu and Cameron parishes just two weeks after the region bore the brunt of Hurricane Laura. As of Thursday evening, approximately 70,000 customer outages remain in Calcasieu and Cameron parishes.  

Entergy Louisiana energized the first of its transmission lines into the Lake Charles area on Sept. 9. This will allow more customers to begin receiving power in Southwest Louisiana as the remaining transmission lines continue to be rebuilt.

Transmission lines that received major damage may need to be fully reconstructed in parts. Once the transmission lines are flowing electricity into the city’s substations, then power can flow through the distribution lines to homes and businesses that are able to accept power.

We also will reconfigure our electricity delivery system where feasible to return power to some customers more quickly. Once repairs are completed, we will return the system to normal configuration.

Some customers may have damage to the electric equipment on the exterior of their home. To learn more about the steps you should take if your home’s exterior electric equipment was damaged, visit Entergy’s Storm Center. And to learn more about electrical equipment that serves your home and whether the equipment is yours or Entergy’s, click here.

Crews are focusing on restoring emergency services first and then will prioritize work to restore the greatest number of customers. 

SOUTHWEST LOUISIANA

Lake Street – University – Prien
More than 600 lineworkers and support personnel continue working to repair and rebuild the electric system in this area. Crews are working in the areas of E. McNeese Street, Sale Road (Contraband), Casino and South of Downtown (Lake). Entergy is accommodating requests to remove its equipment and wire from both commercial and residential customers. Crews are dealing with traffic and access issues, entangled power lines and high temperatures.

Airport – Big Lake
More than 940 lineworkers and support personnel continue working to repair and rebuild the electric system in this area. Crews are working in the areas of Gerstner Memorial (Smith), S. Lake Street (Solac), Graywood (Vincent) and Tank Farm. Entergy is accommodating requests to remove its equipment and wire from both commercial and residential customers. Crews are dealing with traffic and access issues, entangled power lines and high temperatures.

Goosport – Moss Bluff – Iowa
More than 1,405 lineworkers and support personnel continue working to repair and rebuild the electric system in this area. Crews are working in the areas of L-90 & LA-397 (Chlomal), Goosport, Iowa, Gillis and Legion. Entergy is accommodating requests to remove its equipment and wire from both commercial and residential customers. Crews are dealing with traffic and access issues, entangled power lines and high temperatures.

Central – East Lake Charles
More than 960 line workers and support personnel continue working to repair and rebuild the electric system in this area. Crews are working in the areas of LA -14 & 7th Street (Broadmoor), E. Broad, S. Kirkman (Ford), Chennault (Legion), Oak Park, Downtown (Ann Street) and I-210 & LA -14 (Greinwich). Entergy is accommodating requests to remove its equipment and wire from both commercial and residential customers. Crews are dealing with traffic and access issues, entangled power lines and high temperatures.                                       

City of Sulphur
More than 1,800 lineworkers and support personnel continue working to repair and rebuild the electric system in this area. Crews are working in the areas of Highway 27, Maplewood Avenue, Huntington Street, and Swisco Road. Entergy is accommodating requests to remove its equipment and wire from both commercial and residential customers. Crews are dealing with traffic and access issues, entangled power lines and high temperatures.

Toomey - Starks
More than 600 lineworkers and support personnel continue working to repair and rebuild the electric system in this area. Crews are working in the areas of Highway 338, State Road 3112, and Highway 90. Entergy is accommodating requests to remove its equipment and wire from both commercial and residential customers. Crews are dealing with traffic and access issues, entangled power lines and high temperatures.

City of Westlake 
More than 200 lineworkers and support personnel continue working to repair and rebuild the electric system in this area. Crews are working in the areas of Old Hwy. 90, Westlake Avenue and Sampson Avenue. Entergy is accommodating requests to remove its equipment and wire from both commercial and residential customers. Crews are dealing with traffic and access issues, entangled power lines and high temperatures.

Cameron Parish and the City of Hackberry
More than 300 lineworkers and support personnel continue working to repair and rebuild the electric system in this area. Crews are working in the areas of Main Street and Highway 27 in Hackberry. Entergy is accommodating requests to remove its equipment and wire from both commercial and residential customers. Crews are dealing with traffic and access issues, entangled power lines and high temperatures.

Jennings – Mermentau – Lacassine
More than 100 lineworkers and support personnel continue working to repair and rebuild the electric system in this area. Crews are working in the areas of Lacassine, Hayes, and Bell City. Entergy is accommodating requests to remove its equipment and wire from both commercial and residential customers. Crews are dealing with traffic and access issues, entangled power lines and high temperatures.

Jefferson Davis Parish
Progress has been made in this area. There is significant damage to the transmission lines that serve the Iowa area, including those customers in the west side of Jefferson Davis Parish. All of the damaged structures are off road and hard to access, so we are utilizing special equipment to make the repairs. Crews are working hard to accelerate restoration; however, Sept. 18 is the best estimate at this time.

We continuously keep our customers informed throughout a storm using the following channels:

  • We have launched a new Hurricane Laura information website to provide customers with storm restoration and recovery updates. You can visit the site at entergy.com/hurricanelaura/.  
  • Download our free app for your smartphone at entergy.com/app.
  • Sign up for text alerts by texting REG to 36778 and have your account number and ZIP code handy. The registration pattern is as follows including spaces: REG (account number) (ZIP code). Once registered, text OUT to 36778 to report an outage. You can also report an outage online as a guest
  • Visit the Entergy Storm Center website and our View Outages.
  • Follow us on Twitter.com/entergy or Facebook.com/entergy.
  • Call us at 800-9OUTAGE (800-968-8243).

The Entergy Storm Center has storm safety, preparation and restoration information that is updated throughout the day.


Louisiana Editorial Team