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Insights > Louisiana Update - Hurricane Laura Restoration - 8/30/20 @ 9 a.m.
Louisiana Update - Hurricane Laura Restoration - 8/30/20 @ 9 a.m.
08/30/2020
Damage assessment continues for our customers who lost power due to Hurricane Laura. At the height of the storm, approximately 270,000 Louisiana customers were without power. As of 9 a.m. Sunday, approximately 174,000 customers remain without power.
The Lake Charles area experienced extensive damage with areas around Jennings and Lafayette also experiencing widespread damage and power outages. Entergy has started restoring service to our customers where it is safe to do so and continues assessing damage to our system.
Given the intensity of this storm and the additional need for our crews to follow COVID-19 precautionary measures, the hardest-hit areas may experience outages for weeks. Restoration may also be hampered by flooding, blocked access or other obstacles.
Entergy is continuing to add personnel to a storm team of more than 13,000 currently ready to restore service to Louisiana customers. We have brought in special equipment, including drones, that help workers more quickly assess damage.
Along with standard storm preparations, Entergy employees are navigating the COVID-19 pandemic by taking additional steps. Due to the added measures crews must take, restoration may take longer, especially where there are widespread outages. Also, crews will continue to practice social distancing, and we ask that customers do the same. For their safety and yours, please stay away from work zones.
Crews are focusing on restoring emergency services first and then will prioritize work to restore the greatest number of customers.
Calcasieu Parish
Number of outages as of 9 a.m.: 88,138
Percentage of damage assessments complete: 70%
Estimated restoration: To be determined after damage assessments are complete.
Jefferson Davis Parish
Number of outages as of 9 a.m.: 9,023
Percentage of damage assessments complete: 70%
Estimated restoration: To be determined after damage assessments are complete.
Acadia Parish
Number of outages as of 9 a.m.: 2,247
Percentage of damage assessments complete: 100%
Estimated restoration: The majority of customers that can receive power will be restored by 10 p.m. tonight.
Iberia Parish
Number of outages as of 9 a.m.: 952
Percentage of damage assessments complete: 95%
Estimated restoration: The majority of customers that can receive power will be restored by 10 p.m. tonight.
Lafayette Parish
Number of outages as of 9 a.m.: 219
Percentage of damage assessments complete: 100%
Estimated restoration: The majority of customers that can receive power will be restored by 10 p.m. tonight.
St. Landry Parish
Number of outages as of 9 a.m. 559
Percentage of damage assessments complete: 100%
Estimated restoration: The majority of customers that can receive power will be restored by 10 p.m. tonight.
St. Martin Parish
Number of outages as of 9 a.m. 51
Percentage of damage assessments complete: 95%
Estimated restoration: The majority of customers that can receive power will be restored by 10 p.m. tonight.
Vermilion Parish
Number of outages as of 9 a.m.: 850
Percentage of damage assessments complete: 100%
Estimated restoration: The majority of customers that can receive power will be restored by 10 p.m. tonight.
Avoyelles Parish
Number of outages as of 9 a.m.: 237
Percentage of damage assessments complete: 100%
Estimated restoration: The majority of customers that can receive power will be restored by 10 p.m. Wednesday, Sept. 2.
Bienville Parish
Number of outages as of 9 a.m.: 2,148
Percentage of damage assessments complete: 80%
Estimated restoration: The majority of customers that can receive power will be restored by 10 p.m. Tuesday, Sept. 1.
Claiborne Parish
Number of outages as of 9 a.m.: 1,122
Percentage of damage assessments complete: 80%
Estimated restoration: The majority of customers that can receive power will be restored by 10 p.m. Tuesday, Sept. 1.
Caldwell Parish
Number of outages as of 9 a.m.: 7,266
Percentage of damage assessments complete: 55%
Estimated restoration: The majority of customers that can receive power will be restored by 10 p.m. Wednesday, Sept. 2.
Catahoula Parish
Number of outages as of 9 a.m.: 34
Percentage of damage assessments complete: 65%
Estimated restoration: The majority of customers that can receive power will be restored by 10 p.m. tonight.
Concordia Parish
Number of outages as of 9 a.m.: 19
Percentage of damage assessments complete: 100%
Estimated restoration: The majority of customers that can receive power will be restored by 10 p.m. tonight.
Grant Parish
Number of outages as of 9 a.m.: 1,241
Percentage of damage assessments complete: 70%
Estimated restoration: The majority of customers that can receive power will be restored by 10 p.m. Wednesday, Sept. 2.
Franklin Parish
Number of outages as of 9 a.m.: 214
Percentage of damage assessments complete: 100%
Estimated restoration: The majority of customers that can receive power will be restored by 10 p.m. tonight.
Jackson Parish
Number of outages as of 9 a.m.: 7,507
Percentage of damage assessments complete: 70%
Estimated restoration: The majority of customers that can receive power will be restored by 10 p.m. Thursday, Sept. 3.
LaSalle Parish
Number of outages as of 9 a.m.: 4,514
Percentage of damage assessments complete: 55%
Estimated restoration: The majority of customers that can receive power will be restored by 10 p.m. Wednesday, Sept. 2.
Lincoln Parish
Number of outages as of 9 a.m.: 5,898
Percentage of damage assessments complete: 80%
Estimated restoration: The majority of customers that can receive power will be restored by 10 p.m. Tuesday, Sept. 1.
Madison Parish
Number of outages as of 9 a.m.: 108
Percentage of damage assessments complete: 50%
Estimated restoration: The majority of customers that can receive power will be restored by 10 p.m. Monday, Aug. 31.
Morehouse Parish
Number of outages as of 9 a.m.: 2,714
Percentage of damage assessments complete: 40%
Estimated restoration: The majority of customers that can receive power will be restored by 10 p.m. Monday, Aug. 31.
Natchitoches Parish
Number of outages as of 9 a.m.: 726
Percentage of damage assessments complete: 65%
Estimated restoration: The majority of customers that can receive power will be restored by 10 p.m. Thursday, Sept. 3.
Ouachita Parish
Number of outages as of 9 a.m.: 46,128
Percentage of damage assessments complete: 80%
Estimated restoration: The majority of customers that can receive power will be restored by 10 p.m. Wednesday, Sept. 2.
Red River Parish
Number of outages as of 9 a.m.: 1,468
Percentage of damage assessments complete: 80%
Estimated restoration: The majority of customers that can receive power will be restored by 10 p.m. Tuesday, Sept. 1.
Richland Parish
Number of outages as of 9 a.m.: 1,468
Percentage of damage assessments complete: 60%
Estimated restoration: The majority of customers that can receive power will be restored by 10 p.m. tonight.
Union Parish
Number of outages as of 9 a.m.: 2,947
Percentage of damage assessments complete: 80%
Estimated restoration: The majority of customers that can receive power will be restored by 10 p.m. Tuesday, Sept. 1.
Tensas Parish
Number of outages as of 9 a.m.: 13
Percentage of damage assessments complete: 30%
Estimated restoration: The majority of customers that can receive power will be restored by 10 p.m. tonight.
Sabine Parish
Number of outages as of 9 a.m.: 94
Percentage of damage assessments complete: 90%
Estimated restoration: The majority of customers that can receive power will be restored by 10 p.m. Tuesday, Sept. 1.
Webster Parish
Number of outages as of 9 a.m.: 397
Percentage of damage assessments complete: 80%
Estimated restoration: The majority of customers that can receive power will be restored 10 p.m. Tuesday, Sept. 1.
Winn Parish
Number of outages as of 9 a.m.: 4,696
Percentage of damage assessments complete: 50%
Estimated restoration: The majority of customers that can receive power will be restored 10 p.m. Thursday, Sept. 3.
Vernon Parish
Number of outages as of 9 a.m.: 1,537
Percentage of damage assessments complete: 90%
Estimated restoration: To be determined after damage assessments are complete.
STORM RESTORATION PROCESS
Following a storm, we deploy scouts to assess damage. Our scouts work as quickly and safely as possible in sometimes very dangerous conditions. As damages are assessed, we will communicate with you the conditions found along with an estimated restoration time and our progress toward restoring your power. We can begin restoring service to customers by closing circuit breakers, rerouting power and other means, but we must wait until sustained winds are less than 30 mph to use our bucket trucks. We ask for your patience, and please know restoring your power safely and quickly is our top priority.
As we assess the damage, we will begin restoring service where it is deemed safe to do so.
Your preparation is essential too:
- Above all stay safe. A personal plan for you and your family is the best way to stay safe and be storm ready.
- Click here for planning tools that can help guide you through the decisions you need to make.
- Whether you shelter in place or evacuate, you should prepare to protect your home.
- Decide to stay or go well before the storm strikes.
- Basic emergency supplies and a first aid kit are key items to keep on hand during severe weather.
- Click here for details on how to prepare for hurricanes and other types of storms.
We continuously keep our communities informed throughout a storm using the following channels:
- Download our free app for your smartphone at entergy.com/app.
- Sign up for text alerts. From your cellphone text REG to 36778.
- Visit the Entergy Storm Center website and our View Outages page.
- Follow us on Twitter.com/entergyla or Facebook.com/entergyla.
- Call us at 800-9OUTAGE (1-800-968-8243).
- Follow updates in your local news media like radio television and newspapers.
