In the wake of historic winter weather conditions in Louisiana, Entergy Louisiana and Entergy New Orleans are proud to share the results of extensive preparation and response efforts during the event.
Entergy Louisiana and Entergy New Orleans remain dedicated to ensuring the safety of customers and restoring power as quickly and safely as possible.
Entergy Louisiana and Entergy New Orleans continue to actively monitor the frigid temperatures and winter precipitation expected to move through the region early next week.
Entergy’s Louisiana storm team has restored power to virtually all customers who can safely receive electric service after the impact of Hurricane Francine.
Entergy's Louisiana storm team is made up of not only field workers but also many employees and contractors working behind the scenes at command centers across the state, including the Distribution Operations Center in Baton Rouge. These often unseen team members play a crucial role in ensuring that restoration efforts run smoothly and that lineworkers can operate safely.
Michelle Bourg, Vice President of Customer Service for Entergy Louisiana, and Deanna Rodriguez, Entergy New Orleans President and CEO, detailed power restoration progress in this recorded news conference.
Just 36 hours after Hurricane Francine’s landfall, Entergy’s workforce has returned electrical power to 65% of impacted customers in Louisiana, New Orleans and Mississippi. Crews are restoring power as safely and quickly as possible; however, assessment continues in some areas.
After the first full day of restoration work, more than 50% of customers have been safely restored