Some heroes wear capes. Some wear work gloves and safety glasses. Most just want to do a good deed for those in need, often because someone else once extended them a helping hand. David Rose, an analyst in Entergy Mississippi’s economic development department, will tell you he’s no hero. Erica Jackson, a senior project manager at Entergy, may beg to differ.

When Hurricane Ida’s catastrophic and damaging winds left more than 900,000 customers without power across southeast Louisiana, Entergy Gas customers in New Orleans and Baton Rouge were able to use an alternative means to power their needs.

Hurricane Ida’s swift and mighty path brought extreme devastation as it made landfall as a strong Category 4 storm. We know each storm is unique, and this was most certainly the case with Ida.