Recognizing Entergy employees’ expertise in restoring power to those affected by major outages, the Edison Electric Institute today awarded two emergency response awards to the company. Entergy received EEI’s Emergency Recovery Award to recognize outstanding power restoration efforts on behalf of its customers and the Emergency Assistance Award for helping other utility companies recover from devastation caused by Hurricane Matthew.
Power has been restored to all of the customers who can safely receive it. Some houses are still underwater in the St. Amant, Sorrento and False River areas, and it may take some time to re-energize an estimated 2,000 customers whose flood damage was so severe they cannot yet be re-connected. Entergy will continue working with these customers on an individual basis until their power can be restored.
Entergy Louisiana has opened centers to provide information for customers who have questions on how to get service restored to their flood-damaged homes or businesses.
Entergy crews from four states are walking through neighborhoods across south Louisiana, inspecting electrical equipment and working to re-energize lines where it is safe to do so.
Process for restoration to flooded homes outlined
Entergy Louisiana crews continue to work on restoring service to customers affected by the historic Louisiana flooding as water recedes in some areas.
Entergy Louisiana crews expect to restore power to all customers who can accept it by Monday night, but floodwaters are continuing to restrict restoration efforts to thousands of homes and businesses in the hardest hit areas of south Louisiana.
As of 7 p.m., Entergy Arkansas line crews, contractors and tree trimmers have restored power to all but 2,800 of the 138,000 customers who were left in the dark after a severe storm hit the state Thursday night.
Entergy Arkansas line crews, contractors and tree trimmers have restored power to 112,000 of the 138,000 customers who were left in the dark after severe storm hit the state Thursday night. Almost 2,000 workers from 14 other states have converged on Arkansas to repair storm damage and will work 16-hour days until the job is complete. These include linemen, vegetation workers and support personnel. The crews began arriving throughout the day Friday.