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Effective July 1st, Entergy New Orleans customers will have an additional resource to help with electric and gas bills with the launch of the new City Council Cares Program.

Entergy Louisiana has developed several new flexible payment options for customers who are having difficulty paying their utility bills due to the COVID-19 pandemic.

Thirteen years after hurricanes Katrina and Rita devastated much of Louisiana, the low-cost bonds used to save customers hundreds of millions of dollars in storm restoration costs are now paid off.

In its first comprehensive base rate case since 2008, Entergy New Orleans today filed a plan with the New Orleans City Council to establish a single, uniform rate structure for all Orleans Parish customers, while improving reliability, modernizing the grid and utilizing new technologies that will provide customers with innovative solutions and help them take greater control over their energy costs.

Regulators approve agreement that lowers bills and future rates, pays for grid investment

Following the New Orleans City Council’s February 2018 resolution directing Entergy New Orleans to quantify the benefits to customers of the Tax Cuts and Jobs Act, the company has agreed, under the direction of the council’s advisors, to flow through approximately $50 million in tax savings benefits by July 2019.

Entergy Louisiana customers will see a series of rate reductions over the remainder of 2018 under an agreement approved today by the Louisiana Public Service Commission.