Members of Entergy’s storm team are assessing damages and restoring power where it is safe to do so after Hurricane Laura made landfall Thursday near Cameron as a catastrophic Category 4 hurricane, causing widespread damage to Entergy’s electrical system and knocking out power to customers across Louisiana and east Texas.
Customers in hardest-hit areas should prepare for possibility of extended power outages.
Customers are encouraged to stay storm ready following Tropical Storm Marco
Customers should make plans now ahead of any potential severe weather
Entergy Texas Urges Customers to Prepare this Hurricane Season
The annual fan distribution program helps low-income customers stay cool and save money
Avoid damaging buried utilities by calling 811.
Entergy Texas completes new transmission project to improve reliability, lower costs
While the state continues to grapple with the health and economic impacts from COVID-19, Entergy Texas is implementing an Enhanced Customer Assistance Plan that includes offering flexible options to extend time to pay with payment arrangements, and waiving late fees if any.