Longtime Entergy Texas leader Stuart Barrett has been named vice president of customer service for Entergy Texas. This new organization is focused exclusively on ensuring that Entergy Texas is providing customers an exceptional customer experience, while also developing the energy solutions to meet their needs today and into the future.
"We are committed to ensuring we are exceeding our customers’ expectations."
Spring can be warm and wonderful, but the change in seasons can also be wild and wooly. The official arrival of Spring also ushers in a host of potentially extreme weather that can bring high winds, lightning, hail and even tornadoes. All these things can cause power outages and bring down power lines.
It’s that time of year again when we all need to set our clocks ahead one hour to spring forward on Sunday, March 10. It’s also the time of year for spring cleaning and outdoor home improvement projects. As we all begin to venture outside again to tackle those outdoor projects, now is the perfect time to brush up on your outdoor safety knowledge.
The shovels hitting the dirt this morning marked a new chapter for reliable, affordable energy across Southeast Texas. Entergy executives, elected officials and community leaders gathered to celebrate a groundbreaking marking the ceremonial start of construction on the Montgomery County Power Station.
Cold weather is headed to Southeast Texas this weekend. While many of our customers associate hot temperatures with a rise in their electricity bill, sometimes they forget that very cold temperatures can also cause higher bills. Make a plan to manage your usage and your Entergy bill.
As holiday lights are being replaced with firework displays, remember to celebrate the new year safely.
You have better things to do this holiday season than deal with scammers who relentlessly call you and threaten to disconnect your power. Entergy never calls and demands immediate payment over the phone. If you get such a call, it is a scam!
Festive decorations are appearing across Southeast Texas, and Entergy Texas wants customers to make sure their holidays are safe and bright.
Outages identified more accurately. Faster outage restoration response times. Billing and service questions answered more efficiently. Potential energy saving tools for customers. These are all benefits of Entergy Texas’ vision for a smarter energy future, achieved through the deployment of an advanced metering system.