COVID-19 presented extraordinary challenges for customers and businesses, but our Care Centers took immediate steps to be able to continue partnering with customers offering in-person bill payment and customer service assistance
As part of our preparations, we continue incorporating needed precautions related to the COVID-19 pandemic.
Entergy will once again help customers who qualify for the federal Earned Income Tax Credit claim the money they’ve earned. Entergy will also continue its partnership with community advocates to support free IRS-certified Volunteer Income Tax Assistance tax preparation services for qualifying customers.
Entergy New Orleans has implemented an enhanced customer assistance plan to support you in managing your electric and gas bills.
During a year of unprecedented challenges, Entergy and its employees went above and beyond to support our customers and communities throughout 2020. As we welcome a new year, we reflect on our top 20 corporate social responsibilities moments of 2020.
Ed Garrison, recovery manager at Entergy’s Grand Gulf Nuclear Station, is a community connector, strengthening relationships that tie organizations and citizenry together to make a bigger impact than any individual could manage alone.
Knowing many Arkansas students’ lives had been upended by the conversion to remote learning, the Entergy Arkansas’ Entergy Solutions team brainstormed how they could help.
The year 2020 will live in infamy thanks to the many storms, both literal and figurative, that we’ve all had to weather. A pandemic, social injustices, political divisiveness and natural disasters, including a record-breaking hurricane season, can easily overshadow even the best of times. But it’s important not to let trauma cloud our memories and to look for the bright spots in 2020 as we hope for a better year ahead. In that spirit, here are our favorite memories and accomplishments of 2020.
Jobs for America's Graduates has honored Entergy with their Partner in the Pandemic Award for the extraordinary leadership and support the company has contributed to JAG to help youth and young adults facing significant academic, environmental, economic and social challenges, so they can succeed in their career pursuits.