We are here to help you if you’re struggling to pay your bill. Call us at 1-800-Entergy to discuss our bill payment assistance plan. The plan includes deferred payment arrangements for up to 12 months and payment extensions with waived late fees. Customers also can visit entergy.com/mypaymentoptions to find a payment option that best fits their needs.
With a continued focus on enhancing your customer experience, you can now make updates to your service quickly on myEntergy.
Due to the COVID-19 pandemic, we understand that an exceptional online experience is more important now than ever before. That’s part of why we’ve launched myEntergy - your new energy portal.
Earlier this week, Entergy Corporation’s internal cyber-security monitoring systems detected issues on its corporate network. The issues have been isolated, a remedy has been deployed, and the systems are coming back online.
Hayley Perkins is a customer service assistant for Entergy Mississippi and has been part of the Entergy family for three years.