Latest Insights

Insights > People power
Entergy New Orleans welcomes new customer service members
02/29/2024

Join us in welcoming two new Customer Service Members supporting Entergy New Orleans!

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Insights > Tips and tools
Unveiling myEntergy: Your redesigned customer portal
09/08/2023

We’re committed to continually improving our customer tools to meet your evolving needs, and in the coming weeks, you can expect to see an updated experience on our myEntergy customer portal.

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Insights > Tips and tools
Entergy New Orleans summer bill information
07/05/2023

Last summer, utility bills across the nation surged, largely influenced by a spike in the cost of natural gas. Looking ahead for the rest of this summer, we anticipate that natural gas prices will remain at a much lower level – down over 50% from this past year.

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Popular Articles
Insights > Tips and tools
Preparing your home, and your budget, for winter bills
11/11/2021

While it takes more energy to heat than cool your home, there are some steps you can take to reduce energy and save on your electric bill. Find out how.

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Insights > Tips and tools
Always a Priority – Helping You Keep Your Utility Bill Affordable
10/14/2021

With rising prices in the marketplace for day-to-day items, it is important for you to know that Entergy New Orleans residential rates have declined by 5% over the last 15 years.

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Insights > Storms
Outage Map Status Issues Following Hurricane Ida
09/07/2021

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Insights > People power, Giving back
The Heart of Customer Service: Not Missing a Beat During the Pandemic
06/07/2021

COVID-19 presented extraordinary challenges for customers and businesses, but our Care Centers took immediate steps to be able to continue partnering with customers offering in-person bill payment and customer service assistance

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Insights > Giving back
IT Employees Makes it 100 and Then Some
05/27/2021

Entergy’s information technology team contributed more than 400 hours of community service, exceeding their #IT100HourChallenge in April.

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Keep you and your home safe with these helpful tips
Keep you and your home safe with these helpful tips
Insights > Tips and tools
Make room at home for electrical safety
05/19/2021

Electricity is a safe and reliable form of energy. However, it can be dangerous if not treated properly. The following is a checklist of items that you can use throughout your home to help protect your family.

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