Latest Insights

Insights > Tips and Tools
Need Help Paying Your Bills? We're Here for You
09/11/2020

Entergy New Orleans has created an Enhanced Customer Assistance Plan to help you manage potential arrear balances.

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Airboats are often used to shuttle crews to and from sites, and it’s part of their safety training to watch out for snakes and gators along the way!
Airboats are often used to shuttle crews to and from sites, and it’s part of their safety training to watch out for snakes and gators along the way!
Insights > People Power, Storms
Powering Through: Neither Swamps, Rivers, Woods nor Backyards Stop Crews from Getting the Job Done
09/04/2020

The familiar bucket truck is but one of the tools line workers use to repair the power grid

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Insights > Storms
Storm Team Ready to Respond in Louisiana Ahead of Marco and Laura
08/24/2020

Entergy is enlarging its storm team to respond to any impacts across Louisiana from tropical storms Marco and Laura. The company is assembling a restoration workforce of approximately 3,800 workers and continues to acquire more as forecasts for Laura indicate a potential Louisiana landfall.

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Popular Articles
Insights > Our Future, People Power
The Value of a Diverse Fuel Fleet
08/14/2020

Entergy New Orleans needs to be prepared to answer when called upon to supply safe, reliable and clean energy to our customers. Having a fleet that includes a diverse range of fuels is especially critical during the extreme heat that can hit Louisiana. Learn more from Entergy New Orleans president and CEO as he explains the value of a diverse fuel fleet.

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Insights > Tips and Tools
Improvements in Progress: Six Tips on How You Can Prepare for a Planned Outage
08/05/2020

At Entergy, we make every attempt to limit customer interruptions. There are times, however, where we must take scheduled interruptions when we’ve identified equipment that has already disrupted service. Check out these simple tips to help you prepare for a scheduled outage.

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Insights > Storms
Entergy Monitoring Gulf, Atlantic Weather Systems
07/23/2020

Entergy personnel continue monitoring and planning for potential impacts to its service territories from Tropical Depression 8 in the Gulf of Mexico. We also are monitoring Tropical Storm Gonzalo as it travels across the Atlantic Ocean.

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Insights > People Power
Celebrate National Lineworker Appreciation Day July 10
07/10/2020

When the lights go out, they go to work, and we couldn’t be more grateful for what they do.

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Insights > People Power
Safety Spotlight: Zachary Young
07/07/2020

In June, the National Safety Council celebrated National Safety Month by publishing materials on various topics focusing on saving lives and preventing injuries, from the workplace to anyplace. This year, the NCS has focused its efforts on relevant topics for keeping workers safe in the new normal.

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Insights > People Power, Storms
A Storm Within a Storm: Entergy New Orleans Crews Show Resilience to Restore Power in a Pandemic
06/19/2020

Preparing for a storm is a challenge that Entergy New Orleans lineworkers train for year-round, but it takes a little different effort and resilience to restore power during a dual event.

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