Funded by Entergy shareholders, the commitment includes $1 million in free energy efficiency kits; more than $520,000 in emergency bill assistance; and 100 community events in honor of the company’s centennial anniversary.
Storm response is a meticulously orchestrated production that Entergy trains and drills for year-round. Well before a storm strikes, employees transition to storm roles and prepare to support service restoration.
Even though several lines had to be de-energized during the flood event, most customers never lost power because of the looped design of Entergy’s electrical system.
Although Couch died in 1941, the foundation he had established in Mississippi helped position the company to meet the post-World War II surge in electricity demand and the accelerated pace of business and industry expansion.
Entergy Mississippi is teaming with Extra Table to pack meals for families impacted by food scarcity and donating $100,000 to help eliminate hunger in the state.
In a matter of seconds, the tornado demolished Entergy’s 115,000-volt Southwest Jackson Substation and severed six major transmission lines and numerous distribution lines, prompting crews to work around the clock until full service was restored.
Investor-owned utilities like MP&L and member-owned utilities like CEPA weren’t friends—they were competitors. The entities were in constant legal negotiations over territory. But MP&L had an advantage.
While Entergy Mississippi focused on getting 300,000 customers back online, it also helped employees displaced by floods and devastation in New Orleans and neighboring areas, many of whom relocated to Jackson and were able to work in temporary offices.
With water levels creeping higher by the hour, the company decided to take six substations out of service as a safety measure and focus on protecting two that could be saved with levees—the Old Canton Road Substation serving northeast Jackson and the South Jefferson Street Substation serving the downtown area.
After 1994, Entergy started transitioning to a more centralized approach to storm response that included leveraging resources across the company’s four-state area to accelerate service restoration.